This version reflects our commitment to legal rigour and transparency while ensuring that our communications remain clear, accessible, and consistent with the Volv Global SA brand.
Privacy Policy
Effective Date (Last Updated): [Insert Date]
At Volv Global SA, your privacy and the security of your personal information are paramount. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices you have. We are committed to transparency and compliance with applicable data protection laws, including:
By using our website, www.volv.global, or any of our services, you acknowledge and agree to the practices described herein. For any questions or comments regarding our privacy practices, please contact us at privacy@volv.global.
Controller / Business: Volv Global SA, a limited liability company incorporated in Switzerland (company number CHE-431.770.478), operates this website and is responsible for the collection, processing, and use of your personal information under Swiss law, the GDPR (where applicable), and the CCPA (for California residents).
Address: Volv Global SA, Route de la Corniche 3, 1066 Épalinges, Switzerland
Email: privacy@volv.global
Where required under the GDPR, we may appoint an EU representative. For further details or to contact an EU representative, please email us at privacy@volv.global.
We adhere to the requirements of:
We also comply with any other relevant data protection laws as and where applicable.
We collect personal information that you voluntarily provide, for example when you:
Please note that some information may be mandatory for us to provide specific services. Should you choose not to provide such information, we may be unable to fulfil your request.
When you visit our website, our servers (or those of our service providers) automatically record certain technical data, which may include:
This information is collected to ensure the technical operation and security of our website, to analyse trends, and to enhance our services. Our processing is based on our legitimate interests (GDPR Art. 6(1)(f), Swiss law) or other applicable legal grounds.
Where the GDPR applies, we process personal data on the following legal bases:
Under Swiss law, we process personal data in accordance with the revised nFADP.
We use your personal data to:
We share personal data only as permitted or required by law, including with:
We do not sell or rent personal data to unaffiliated third parties for their own marketing purposes without your consent. For California residents, we will clarify “sale” or “sharing” as defined by the CCPA in Section 11.
Where personal data is transferred outside of Switzerland or the European Economic Area (EEA), we implement adequate safeguards—such as EU standard contractual clauses (adapted for Swiss/EU transfers) or recognised adequacy decisions—to ensure compliance with applicable data protection laws. Should you require further details on these safeguards, please contact us.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. This includes providing requested services, complying with legal obligations, resolving disputes, or enforcing our agreements. Where possible, we will specify retention periods or criteria for determining these periods. Once your data is no longer required, it will be securely deleted or anonymised, subject to any applicable legal retention requirements.
This section applies exclusively to residents of California.
In the past 12 months, we may have collected:
We use and disclose your personal data for the purposes outlined in Sections 6 and 7, such as providing our services, processing your requests, analysing performance, conducting marketing, and complying with legal obligations.
Under the CCPA, “sale” or “sharing” includes certain data exchanges for advertising or analytics. We do not knowingly sell or share personal data for monetary or other valuable consideration without your consent. Should we engage in activities that qualify as a “sale” or “share” in the future, a clear “Do Not Sell or Share My Personal Information” link or similar mechanism will be provided for you to opt out.
California residents are entitled to:
To submit a request, please email privacy@volv.global with the subject line “California Privacy Rights,” including sufficient detail (such as your name, email address, and the nature of your request) to allow us to verify your identity. You may also authorise an agent to act on your behalf with appropriate written permission.
We may use third-party analytics services (e.g. Google Analytics) that deploy cookies or similar tools to collect aggregated data. This helps us evaluate and improve our website. We do not engage in fully automated decision-making (including profiling) that produces legal or similarly significant effects on individuals. If such processes are introduced in the future, we will update this policy to explain the logic and potential impacts.
We have implemented robust technical and organisational measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular reviews of our security practices. Although we strive to safeguard your data, no method of transmission or storage is completely secure.
In the unlikely event of a data breach that poses a high risk to your rights or triggers notification obligations under applicable laws, we will promptly notify you and the relevant authorities, and take appropriate remedial action.
Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately so that we can delete the information unless we are legally obliged to retain it. (Note: In jurisdictions where different age thresholds apply, such as COPPA in the United States, we ensure compliance with the relevant legal requirements.)
If you are subject to the GDPR or are a resident of Switzerland, you have the right to:
You also have the right to lodge a complaint with the relevant supervisory authority (e.g. the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland or the appropriate EU supervisory authority).
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. In the event of significant changes, we will notify you by email or through a prominent notice on our website. Your continued use of our website after such updates indicates your acceptance of the revised terms.
If you have any questions or concerns about this Privacy Policy or if you wish to exercise your rights under applicable data protection laws, please contact us at:
Volv Global SA
Route de la Corniche 3
1066 Épalinges, Switzerland
Email: privacy@volv.global
Please note: Email communications are not always secure. Do not include sensitive information in your messages to us.
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